Product Warranty
TERMS OF WARRANTY FOR UTV PRODUCTS
Warranty does not cover product alteration, use of wiper or squeegee on material, scratched otherwise, misuse or improper maintenance and/or cleaning procedures.
Buyer will inspect all Products for damage, defect or shortage promptly after Buyer receives them, and will give Flex A Fab prompt notice of any damage, defect or shortage that Buyer finds. The conditions of any test for conformance with specifications shall be mutually agreed upon and Flex A Fab will be notified of, and may be represented at, all such tests. If any Product is determined not to conform to the warranty set forth above during the period ending at the earlier of (i) the date of use of the Product by Buyer, or (ii) thirty (30) days from date of shipment by Flex A Fab (the “Warranty Period”), then Flex A Fab shall, at its option, either replace the defective Product or refund the purchase price. Defective Products shall not be returned by Buyer until authorized by Flex A Fab
Flex A Fab shall not be liable for normal manufacturing defects nor for customary variations from specifications in or caused by such Third Party Products.
Boat Frame Repair Warranty Statement
1-Year Warranty for Boat Frame Repair
Flex A Fab warrants that its windshield boat frame repair services will be free from defects in materials and workmanship for a period of one (1) year from the date of service. This warranty covers defects in the windshield, including cracking, windshield detachment from the frame, and overall build quality.
This warranty does not cover:
- Normal wear and tear.
- Damage caused by accidents, misuse, abuse, neglect, or alteration of the repaired frame and / or windshield.
- Damage caused by exposure to harsh weather conditions or corrosive substances.
- Damage resulting from the installation of non-original or incompatible parts.
To make a claim under this warranty, you must provide proof of purchase and a detailed description of the defect. The repaired frame and windshield must be returned to Flex A Fab for inspection.
If a defect is found to be covered by this warranty, Flex A Fab will repair or replace the defective windshield at no charge.
A brand new windshield with the same dimensions of the original windshield provided by Flex A Fab, based on template measurements provided by client, will be shipped at no charge and must be installed by end user.
Flex A Fab does not accept any returns of frame unless an RMA is issued beforehand.
Flex A Fab is not liable for any frame damage or replacements. We will not cover any costs associated with frame replacement (frame structural bars), or be held liable for any damage to individuals, vehicles, or other property.
This warranty is in lieu of all other warranties, expressed or implied, including any warranty of merchantability or fitness for a particular purpose.
Flex A Fab reserves the right to modify or terminate this warranty at any time.
U.V. Warranty Statement
(Boat Frame Repair Windshields)
ANTI-SCRATCH MATERIAL ONLY
This product is warranted against yellowing or hazing due to ultraviolet (UV) radiation for a period of five (5) years from the date of purchase.
If the product exhibits a yellowness index higher than indicated or hazing due to UV exposure within this period, we will replace it at no charge.
A brand new windshield with the same dimensions of the original windshield provided by Flex A Fab, based on template measurements provided by client, will be shipped at no charge and must be installed by end user.
Flex A Fab does not accept any returns of frame unless an RMA is issued beforehand.
Conditions:
- The warranty is valid only for damage caused by UV radiation and does not cover damage resulting from chemical exposure, improper maintenance, or other factors.
- The warranty is non-transferable and must be presented with proof of purchase to be valid.
- The customer must sign up for the warranty program to be eligible for replacement.
- Proper maintenance procedures must have been followed during use of windshield.
Exclusions:
- The warranty does not cover normal wear and tear, accidental damage, or damage caused by misuse, abuse, or neglect.
- The warranty does not cover damage resulting from alterations, modifications, or repairs made to the product by anyone other than our authorized representatives.
How to make a warranty claim?
To process your warranty claim, we will need the following information:
- Proof of Purchase: A copy of your original receipt or order confirmation.
- Order Number: The unique number assigned to your order.
- Full Name: The name of the original purchaser as it appears on the proof of purchase.
Please note that the warranty is non-transferable and is only valid for the original purchaser of the product. If you are not the original purchaser, we will be unable to process your warranty claim.