STEPS TO FOLLOW BEFORE SHIPPING

We'll help you navigate through cross-border shipping for smooth customs clearance between countries. Saving you money and hassle.

Read these steps quickly, and come back here when you're ready to ship your items to us.

1

Insert your information inside your package.

Ensure that your information is inside your package! When we receive your package we'll know who it's from. It doesn't have to be pretty.

We'll need:
-The Email Address Used To Contact Us
-Your Full Name
-Your Phone Number
-Return Address

2

Choose Your Carrier.

Ensure your package is sealed, and choose your carrier.

Any carrier will do. We normally receive packages from UPS, USPS, and FedEx, but you may choose any freight forwarder you want. As long as it arrives in one piece!

UPS, USPS and Fedex logo in one image
3

⚠️IMPORTANT⚠️ - Declare Value On Package (Recommended 100$ USD)

To make sure your package clears customs quickly and without extra hassle, just follow these simple steps:

1. Declare Value & Item:

Let your carrier know the value of your package and give a clear description of what’s inside. If you're sending a boat windshield to be repaired, make sure to mention "Used Items". This will normally make the duties cheaper.

2. Complete the Commercial Invoice:

If your freight forwarder provides you with an invoice, you can use that. Otherwise, we’ve included one for you in the download links below — most of the details are already filled in, so it’s quick and easy.

3. Choose DDP (Delivered Duty Paid):

Selecting DDP is the fastest way to get your package cleared right away. You’ll also see the full cost breakdown upfront, so there are no surprise duty or tariff fees later.

A Note on Added Insurance & Declared Value:

Keep in mind that declaring a higher value adds extra protection but can also increase the fees when importing into Canada. If your added insurance allows it, keep both values separate.

4

Let us know!

You may now proceed with sending your package to us.

Shoot us a quick email letting us know that you've sent your stuff.
Include your tracking number and the name of the carrier if you have it!


Providing these details allows us to better assist you and quickly address any potential issues.